Terms & Conditions

Welcome to Melissa Jade Creative Co. By accessing this website or engaging our services, you agree to the following Terms & Conditions.

1. About Us

Melissa Jade Creative Co is a creative studio based in Queensland, Australia, providing photography, videography, content creation, creative strategy, branding, social media support, and related services for businesses and individuals.

2. Use of This Website

By using this website, you agree that you will:

  • Use the website lawfully and respectfully

  • Not misuse, copy, distribute, or reproduce content without permission

  • Not attempt to interfere with the website functionality or security

All content on this website, including images, videos, branding, graphics, copy, and designs, remains the intellectual property of Melissa Jade Creative Co unless otherwise stated.

3. Services

All services are subject to availability and project suitability.

Project timelines, deliverables, inclusions, and pricing will be outlined in written communication, proposals, invoices, or service agreements provided before work commences.

Melissa Jade Creative Co reserves the right to refuse service where appropriate.

4. Pricing & Payments

All prices are listed in Australian Dollars (AUD).

A deposit or full payment may be required before project commencement. Payment terms will be outlined in your invoice or proposal.

Late payments may result in delays, suspension of services, or additional fees.

Unless otherwise agreed in writing:

  • Deposits are non-refundable

  • Final files will not be delivered until full payment has been received

5. Cancellations & Rescheduling

If you need to cancel or reschedule a booking, reasonable notice is appreciated.

Melissa Jade Creative Co reserves the right to retain deposits for cancellations made within a short timeframe prior to a booked shoot or service.

In the event of illness, emergencies, weather conditions, or circumstances beyond reasonable control, bookings may be rescheduled.

6. Content Usage & Copyright

Melissa Jade Creative Co retains copyright ownership of all creative content unless otherwise agreed in writing.

Clients are granted a non-exclusive licence to use delivered content for agreed business and marketing purposes.

Clients may not:

  • Resell raw or edited content

  • Alter work in a way that damages the integrity of the brand or creator

  • Submit work into competitions or publications without written permission

Melissa Jade Creative Co may use completed work for portfolio, website, social media, and promotional purposes unless otherwise agreed.

7. Client Responsibilities

Clients are responsible for:

  • Providing accurate information and feedback

  • Obtaining any required permissions, permits, or licences

  • Ensuring products, locations, and participants are ready at the agreed time

Delays caused by missing information or approvals may impact project timelines.

8. Results Disclaimer

While Melissa Jade Creative Co aims to deliver high-quality creative services, we cannot guarantee specific business outcomes, social media growth, sales, bookings, or marketing results.

9. Third-Party Platforms

This website may contain links to third-party websites or platforms. Melissa Jade Creative Co is not responsible for the content, policies, or practices of external websites.

10. Limitation of Liability

To the maximum extent permitted by law, Melissa Jade Creative Co is not liable for any indirect, incidental, or consequential damages arising from the use of this website or our services.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

12. Changes to These Terms

Melissa Jade Creative Co may update these Terms & Conditions at any time without notice. Updated terms will be published on this page.

13. Contact

For enquiries regarding these Terms & Conditions, please contact:

Melissa Jade Creative Co
Queensland, Australia
Email: melissajadephotographer@outlook.com
Website: melissajadecreativeco.com.au